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Privacy Policy

Last updated: March 5, 2026

This policy explains what data MacroXoft processes, why it is processed, and the controls available to users and customers.

Data We Collect

Account details such as name, email, company, and billing metadata.

Usage and diagnostic data including device, browser, and interaction events.

Content you submit in forms, support requests, and workspace inputs.

Why We Process Data

To deliver, secure, and improve platform services.

To process billing, subscriptions, and account administration.

To provide customer support and service communications.

Data Sharing

We do not sell personal data.

We share data with service providers only when required for hosting, payments, analytics, or support delivery.

We may disclose data when legally required or to protect platform security.

Retention and Security

Data is retained only for operational, legal, and contractual needs.

Security controls include access restrictions, transport encryption, and operational monitoring.

No platform can guarantee absolute security; we continuously improve controls.

Your Controls

You may request correction or deletion of eligible account information.

You may manage communication preferences where available.

Enterprise customers can request data-processing details through account channels.

Policy Updates

We may update this policy as services evolve or legal requirements change.

Material updates are reflected through the page update date.

Continued use of the platform after updates indicates acceptance.

For privacy requests, contact support and include your account email and request type for verification.

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